Privacy Policy
Privacy Policy
Last updated: May 2026
At Bennett Essentials, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it and what rights you have in relation to it.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely — we never store your full payment details)
- IP address and browser information
- Order history and browsing behaviour on our website
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send order confirmation and shipping updates
- Respond to your questions and customer service requests
- Send promotional emails and offers (only if you have opted in)
- Improve our website and shopping experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Shipping carriers to deliver your order
- Payment processors to handle transactions securely
- Email marketing platforms to send you updates (if opted in)
- Shopify, our e-commerce platform provider
All third parties are required to keep your information secure and may only use it for the specific purpose of providing their service to us.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyse website traffic
- Show relevant advertisements
You can choose to disable cookies in your browser settings at any time. Please note that some parts of our website may not function properly without cookies.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. If you would like us to delete your data, please contact us at info@bennettessentials.com.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to marketing emails at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at info@bennettessentials.com.
7. Security
We take the security of your personal information seriously. All data is transmitted using SSL encryption. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@bennettessentials.com 🕐 Response time: within 24 hours