Shipping Policy

Shipping Policy

Free Shipping on All Orders

We offer free shipping on all orders over $49.99 CAD. Orders under $49.99 CAD have a flat shipping rate of $4,99.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with your tracking number as soon as your order has been shipped.

Estimated Delivery Times

Canada: 5-10 business days

Please note that delivery times are estimates and may vary due to customs processing or public holidays.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. You can track your order at any time by visiting the "Track Your Order" page on our website. Please allow 2-5 business days after shipping for your tracking information to become active.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery time, please first check your tracking information. If your package appears to be lost or significantly delayed, contact us at info@bennettessentials.com and we will resolve the issue as quickly as possible.

Wrong Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrectly provided address. If you notice a mistake, contact us immediately at info@bennettessentials.com.

Contact Us

📧 info@bennettessentials.com 🕐 Response time: within 24 hours